Privacy Policy

Effective Date: July 2, 2024 Whizapp ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our WhatsApp Business Cloud API, chatbots, and WhatsApp Business API setup services. By using our services, you agree to the collection and use of information in accordance with this policy. Information We Collect We may collect and process the following types of information: 1. Personal Information Contact Information: Email address, phone number, and other contact details. Account Information: Username, password, and other details required to set up and maintain your account. 2. Usage Data Service Usage: Information about how you use our services, including the features you use and the time, frequency, and duration of your activities. 3. Device Information Device Details: Information about your device, such as IP address, operating system, browser type, and device identifiers. 4. Communication Data Messages: Content of messages sent through our services, including any attachments or media files. How We Use Your Information We use the information we collect for various purposes, including: Service Delivery: To provide, maintain, and improve our services. Account Management: To manage your account, including account verification and password management. Customer Support: To provide customer support and respond to your inquiries. Communication: To send you updates, notifications, and other information related to our services. Analytics: To analyze usage patterns and improve our services. Compliance: To comply with legal obligations and enforce our terms and policies. Sharing Your Information We may share your information with: Service Providers: Third-party vendors who perform services on our behalf, such as cloud hosting, data analytics, and customer support. Legal Authorities: When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others. Business Transfers: In connection with a merger, sale, or other business transfer involving all or part of our business. Data Security We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data. Your Rights You have the right to: Access: Request access to the personal information we hold about you. Correction: Request correction of any inaccurate or incomplete information. Deletion: Request deletion of your personal information, subject to certain exceptions. Objection: Object to the processing of your personal information in certain circumstances. Restriction: Request the restriction of processing of your personal information in certain circumstances. Portability: Request the transfer of your personal information to another party. To exercise these rights, please contact us at hi@whizapp.us.