User Terms

Whizapp provides a comprehensive WhatsApp Business Cloud API, chatbots, and easy management of WhatsApp Business API setup services. To deliver these services effectively and efficiently on behalf of our clients, we may obtain and use Platform Data in the following ways: 1. Service Delivery and Improvement 1.1 Integration and Functionality API Integration: We use Platform Data to integrate and maintain the WhatsApp Business Cloud API, ensuring seamless communication and functionality for our clients. Chatbots: Platform Data is used to power our chatbots, allowing them to interact with users intelligently and provide accurate responses based on the data obtained. Account Setup: We use Platform Data to set up and manage our clients' WhatsApp Business accounts, including verifying account information and configuring settings. 1.2 Service Enhancement Feature Development: Platform Data helps us understand usage patterns and client needs, enabling us to develop and improve features that enhance our services. Performance Optimization: We analyze Platform Data to optimize the performance of our services, ensuring they are fast, reliable, and efficient. 2. Personalization and Customization Personalized Experience: Platform Data allows us to tailor our services to meet the specific needs and preferences of each client, providing a more personalized experience. Customized Solutions: We use Platform Data to develop customized solutions for our clients, addressing unique business requirements and challenges. 3. Analytics and Insights Usage Analytics: We analyze Platform Data to gain insights into how our services are being used, helping us identify trends, measure performance, and make data-driven decisions. Reporting: Platform Data is used to generate reports for our clients, providing them with valuable insights into their communications and interactions on the WhatsApp platform. 4. Customer Support Issue Resolution: We use Platform Data to troubleshoot and resolve issues reported by our clients, ensuring they receive prompt and effective support. Feedback and Improvement: Platform Data helps us gather feedback from our clients, allowing us to continuously improve our services and address any concerns or suggestions they may have. 5. Compliance and Security Regulatory Compliance: We use Platform Data to comply with legal and regulatory requirements, ensuring that our services adhere to applicable laws and standards. Security Measures: Platform Data is used to implement and maintain robust security measures, protecting our clients' data and ensuring the integrity and confidentiality of their communications. 6. Marketing and Communication Client Communication: Platform Data enables us to communicate with our clients effectively, providing them with updates, notifications, and other relevant information about our services. Marketing Campaigns: With our clients' consent, we may use Platform Data to conduct targeted marketing campaigns, promoting relevant features and services that may be of interest to them. Summary Whizapp uses Platform Data to deliver, enhance, and personalize our services, provide customer support, ensure compliance and security, and communicate with our clients. We are committed to protecting the privacy and security of Platform Data and ensuring that it is used responsibly and transparently to benefit our clients. If you have any questions about how we use Platform Data, please contact us at hi@whizapp.us.